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Frequently Asked Questions

  • WET Area & Access 
    WET Area & Access 
    Please note that for hotel guests, access to the WET Area is available for a maximum duration of two hours per visit. We kindly request that you make a reservation prior to your visit. 

Hours

MONDAY - SUNDAY 

9 AM - 9 PM

FIT

24/7 for hotel guests and AWAY Spa members 

9 AM - 9 PM for external guests 

 

Spa Closure:

PLEASE NOTE THAT FROM 19 JANUARY 2026 TO 23 JANUARY 2026, SCHEDULED MAINTENANCE WILL BE TAKING PLACE AT AWAY SPA. DURING THIS TIME, SOME SPA FACILITIES AND FEATURES MAY BE TEMPORARILY UNAVAILABLE.

THANK YOU FOR YOUR UNDERSTANDING.