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Frequently Asked Questions

  • Cancellation Policy
    Cancellation Policy
    A 24 hours' notice is required should you need to change or cancel your reservation.
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Contact : +420296231020

Hours

MONDAY - SUNDAY 

9 AM - 9 PM

FIT

24/7 for hotel guests and AWAY Spa members 

9 AM - 9 PM for external guests 

 

Spa Closure:

PLEASE NOTE THAT FROM 19 JANUARY 2026 TO 23 JANUARY 2026, SCHEDULED MAINTENANCE WILL BE TAKING PLACE AT AWAY SPA. DURING THIS TIME, SOME SPA FACILITIES AND FEATURES MAY BE TEMPORARILY UNAVAILABLE.

THANK YOU FOR YOUR UNDERSTANDING.

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